FREQUENTLY ASKED QUESTIONS - PIMP DADDY THREADS


             

 

ORDERING PROBLEMS:
Make sure the billing address you enter is the address that your credit card bill is sent to.
If you are declined and you're pretty sure you shouldn't have been, Try the following steps.

1. Double check your billing address. We use a system that verifies the correct billing address. If the one you provide doesn't match what the card issuer has on file you will automatically be declined. If you want your order shipped to a different address you can use that as the shipping address.
2. If have moved recently, you might want to try your previous address as the billing address.
3. Try a different card.
4. Call us toll free at 1-888-687-4478 (US ONLY) from 9am to 4pm CST Mon-Fri.

After I add a T-shirt to my shopping cart it keeps saying my cart is empty?
Our shopping cart requires cookies to be enabled. If you get this message, more than likely your security settings are set too high for our shopping cart. Set your browser to accept cookies or if you'd rather, write down the shirts you want and call us toll free at 1-888-687-4478 (US ONLY) from 9am to 4pm CST Mon-Fri.


I don't have a credit card, can I send a money order via regular mail?
YES! It's as easy as 1-2-3. Here are the steps.

1. Figure out what Design, what color shirts and sizes you want to buy. E-mail us with that information by CLICKING HERE.
Remember: be sure to include: The shirt design, color and size for each one and your shipping address.

2. We will then E-mail you back an invoice with the total amount including shipping and the address to send it to.

3. Print out the invoice and send a money order for that amount with the invoice included so we know what shirts you're ordering. As soon as we receive the money order we will ship out your shirts!


After I place my order how long will it take to get my t-shirts?
LIGHTNING FAST SHIPPING!
Unlike other t-shirt companies that make you wait up to 2 weeks before they even ship your shirts! PIMP DADDY THREADS usually processes orders within 24 hours of receipt. Orders are processed during our regular business hours (Monday through Friday 7:00AM - 2:00PM CST, excluding holidays) and shipped the following business day. All orders placed after 2:00PM Central Time will be processed during our next regular business hours and shipped the following business day. ( So If you order on Friday, Saturday, or Sunday; your order will be processed on Monday and shipped on Tuesday) 99% of our shirts are in stock, However, occasionally a shirt may be temporarily out of stock and might not ship out right away. In which case it will ship as soon as it is back in stock (Usually after a couple of days)

If you need your shirt FAST or by a certain date, Email us to check which shipping option to choose. We will do our best to get it to you on time!

PIMP DADDY THREADS currently offers Three shipping options within the United States:
1. Standard: 3-8 business days
2. Expedited: 2-3 business days
3. Express: 1-2 business days
PLEASE NOTE: Alaska & Hawaii: 5-10 business days (Shipped via USPS Priority Mail)
The above timelines are approximate shipping times and do not include the time it takes to process your order.
All NON-PO BOX, U.S. orders with the exception of Hawaii and Alaska, that supply a valid email address will be emailed a tracking number.

In Addition We also offer global shipping to Canada, Great Britain, N. Ireland, Japan, Denmark, Finland, Germany, Norway, Sweden, New Zealand, Australia and The Netherlands.
Keep in mind overseas shipping can take 4 - 8 weeks, especially during the Holidays. So if you are in Europe or Australia don't expect your shirts to get there in a week! We have no way of tracking shipments once they leave the US so please be patient.

PIMP DADDY THREADS is required by law to reveal the contents of international packages and to state the full value of the package, even if it contains a gift. Customs charges may be levied when the package reaches your country. PIMP DADDY THREADS is not responsible for these charges and does not know what these charges may be. You might wish to contact your local customs office for further information.

We will also ship to ANY APO/FPO (Military Address) We Love, Respect and Thank the members of our armed services! Thank you for protecting our right to make these shirts!
APO/FPO orders as well as all PO Box addresses will be shipped via our Standard Service only (Expedited and Express shipping is not available for PO Boxes, APO/FPO addresses). Standard delivery timeframe's (as noted above) do not apply to APO/FPO shipments.

All orders with PO Box Shipping addresses will be shipped via USPS priority mail (Usually 3-5 business days)


Can you ship overseas?

Yes, just choose global priority on the shipping option when you secure checkout, but keep in mind overseas shipping can take up to 4 weeks. So if you are in Europe don't expect your shirts to get there in a week! Here is a list of countries that we WILL ship to: ANY APO ADDRESS! Japan, Australia, Netherlands, Canada, United Kingdom, Puerto Rico. If your Country is not on this list we will NOT ship to you, PLEASE DON'T ASK!


Is the shopping cart secure?
YES. It is absolutely 100% secure. Click on any of our add to cart buttons and you will be taken to our secure server for your order processing.

To Place An Order Use Our 100 % Secure Online Order Process Or
For Orders Inside The U.S. You May Call Toll Free 1-888-687-4478

For International Orders (UK, Australia, Canada) 731-588-5690


Privacy Policy
It's pretty simple. We use the information we collect from you to fulfill your order and/or contact you about your order.

QUALITY YOU CAN SEE AND FEEL
You get what you pay for. Many of our competitors use cheap, thin t-shirts; but we only use the highest quality, 6.1 oz. thick cotton t-shirts. That's the thick, soft, luxurious kind that lasts. We know they cost more, but we figure most people want quality! The cheap guys use 5.5 oz shirts. You know, the THIN kind like the ones that come in a plastic bag 3 pack at walmart near the underwear. And don't forget we offer a 100% money back guarantee.

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